At Zenoss, we are privileged to work with the world’s largest organizations to ensure their IT services and applications are always on. In doing so, we partner with many fantastic enterprise cloud companies with the objective of integrating seamlessly with Continue…
Could there be a better reminder of what is important for any Chief Customer Officer out there than Customer Experience Day? With all the disruption in businesses and business models today, it does not surprise me at all to see Continue…
I wrote previously on the “what” and “why” behind the meaning of customer success at Zenoss. I’d like to follow that up with a bit of the “how.” Simply put, we follow the rule of the three E’s: empathy, equality Continue…
“There has never been a meaningful life built on easy street.” John Paul Warren As the executive responsible for customer success at Zenoss, this is our mantra and is core to what it means to build true customers for life. Continue…
This week we announced our Q4 2016 results, and we are ecstatic to report 76 percent net new sales growth. This is the result of incredible traction from our software-as-a-service (SaaS) business, the global sales channel, and the addition of Continue…
By: Brian Wilson Our customers continue to amaze me. Each and every one is a pioneer navigating a complex IT landscape. A recent blog post, Adding OnCommand Unified Manager to Gain Single Pane Event Monitoring in IT, by Ed Wang at Continue…
By: Brian Wilson The Zenoss team just finished another successful AWS re:Invent. This conference has been an industry highlight for me personally for the past several years, and 2016 was no exception. AWS continues to impress with their pace of Continue…
